At Vena Carr Illustration, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit and make purchases from our website hosted on Big Cartel.
Data Collection & Use
To fulfill your order, you must provide certain personal information, such as your name, email, phone number, postal address, payment information, and product details. This information is used to process your order, provide customer support, and comply with legal obligations. For custom orders, you may choose to provide additional information. Payment information is processed securely through third-party services like PayPal or Stripe, and we do not store sensitive payment data.
Sharing of Information
We share your personal information for the following purposes:
- Big Cartel: We share information with Big Cartel to fulfill your orders. Big Cartel has its own privacy policy, which applies to your information while processed through their platform.
- Service Providers: We may share your information with trusted third parties, such as payment processors (e.g., PayPal, Stripe) and shipping providers (e.g., Canada Post), only as necessary to perform these services.
- Business Transfers: If we sell or merge our business, your information may be disclosed as part of that transaction, in compliance with the law.
- Legal Compliance: We may use your information to respond to legal requests, enforce agreements, prevent fraud, or protect our business and customers.
Customer Rights
You have the right to request access to, correct, or delete your personal information. Please contact us via the contact form link to exercise these rights.
Data Security
We take reasonable steps to protect your personal information, but no method of transmission or storage is 100% secure. We use secure payment processors and encryption during transmission to protect your data.
Cookies
This site may use cookies to improve your browsing experience. You can control cookie usage through your browser settings.
Contact Us
If you have questions about this policy or your personal information, please contact us through our Contact Form.